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Holding Hands

JACQUELINE MOORE

Speaker     Author     Civility and Human Potential Educator

Kindness is at the heart of people development and service. It is essentially the heart of civility. Through my books, keynotes, lectures, training and facilitation, I work with individuals and organizations alike to create cultures and results that embody their highest aspirations and intentions. I’m passionate about creating social change that makes kindness and civility a way of life and increasing our potential to thrive - at home, at work, in our communities, and on the Earth.

 

MY WORK

An Overview

MY COMPANIES AND ORGANIZATIONAL AFFILIATIONS

  • The Power and Light Company, LLC | Founder, Owner | Since 2001

    • Independent consulting company specializing in civility and human potential education

  • School of Opportunity | Co-founder & Vice President Human Development | ​2010-2012

    • Entrepreneurial organizational development venture ​for the business sector

  • Kindness Community | Founder | Since 2016

    • Social change movement whose mission is to make kindness a way of life

  • Civility Experts Worldwide | Director of Business Development USA | Since 2019

    • Social architects and the leading internationally recognized expert on Civility in the Workplace

PUBLISHED & SCHEDULED WORKS

  • Co-authored "The Humane-Heart: Building Civility by Connecting Your Heart and Habits" - To be Released by Propriety Publishing in 2020

  • Contributed a chapter to "The Face of Civility" in 2019

  • Contributed to a chapter in "The Power of One: How Choosing Civility Can Change Your Life" by Dr. Lewena Bayer

HIGHLIGHTS OF MY INDEPENDENT CONSULTING WORK

  • Keynote Speaker at BellSouth Network Operations Strategic Alignment Conference

  • Designed facilitated inclusion/civility workshops across the BellSouth Broadband organization to hundreds of employees over the course of two years

  • Participated as lead consultant on BellSouth Consumer Services projects related to operations effectiveness, communication improvement, change management, organization design, leadership development and teambuilding

  • Senior Consultant (leadership assessments, coaching, training) and Client Interface to SimplexGrinnell North America

  • Designed and conducted classes on Change Management and Focus Group effectiveness for Sarasota County Government

  • Facilitated Professional Sales Training & Development for 1,000+ AT&T Sales professionals

  • Created the course-ware for the award-winning regional civility Because It Matters initiative under the auspices of the Gulf Coast Community Foundation

  • Provided pro bono strategic planning, consulting, leadership development and team building products and services for community organizations such as:

    • Vision North Port (North Port, FL)

    • North Port Economic Development Corporation (North Port, FL Area)

    • HealthReach Clinic Board of Directors (Mooresville, NC)

    • Community Care Clinic Board of Directors (Outer Banks, NC)

    • Unity Church of Peace Board of Directors (Port Charlotte, FL)

    • Charlotte County Young Professionals Board of Directors (Port Charlotte, FL)

    • Englewood Sailing Association, Inc. (Englewood, FL)
       

CITY GOVERNMENT

In North Port, Florida, I served as City Commissioner and peer-elected​ Mayor and Vice Mayor

TELECOMMUNICATIONS SECTOR

I served in virtually every department (except Legal) in various line and staff leadership roles as well as internal consultant and individual contributor over the course of my 33+ year career. I led groups through major changes, implemented new systems, and supported senior managers in their planning and communication efforts after beginning on the front line as a Service Representative in a universal call center. I traveled extensively in the States and abroad and led wireless start-ups as General Manager - Wireless Quality in Central and South America and Europe.

OTHER AREAS OF PROFESSIONAL CERTIFICATION AND EXPERIENCE

  • Certifications in The Seven Habits of Highly Effective People, The Birkman Method©, Level III Change Management Consulting

  • World Quality Congress (Copenhagen)

  • Executive Dynamics – Gestalt International Study Center

  • The School for “The Work” (Critical Thinking)

  • Champion Humanity Peace and Values Educator (Level I)

  • Group Dynamics

  • Graduate of the North Port Leadership Institute

  • ICTC Civility at Work Certified Trainer

  • Golden Rule Civility Statesman

  • Golden Rule Civility Trainer

  • ICTC Master Certified Civility Trainer

  • Strong in Spanish

 

IN THE SPOTLIGHT

News and Recognition

 


WORLD CIVILITY AMBASSADOR AWARD - ICHANGE NATIONS 

2018

CHAMPION HUMANITY PEACE AND VALUES EDUCATOR LEVEL I

2018

GOODWILL AMBASSADOR SOCIAL CHANGE CHAMPION - GOODWILL MANASOTA

2018

FINALIST LEADERSHIP CIRCLE

2018

2016

Hands

People are wired for connection and meaning.

We are all members of the same human-kind.

We want to matter in the world and make a difference - in our families, workplaces and communities - to our loved ones, work mates and fellows. Kindness and civility create a pathway to relationship, connection and meaning, bringing full circle the unity of our hearts’ longings with the work we do together to serve the highest good.

Jacqueline Moore

 

GET IN TOUCH

(941) 681-0734

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